This is no surprise for all of us H-E-B fans out there, but here’s another feather to the H-E-B cap.
Ipsos, a global research firm, recently released its findings about the E-Commerce Experience Report, a shopping study that ranked nationwide brands on the fulfillment of online orders for pickup. According to the report, H-E-B ranks THE BEST in the nation for eCommerce experience!!!
H-E-B Best eCommerce Experience Ranking – Details
Based on consumer feedback across 14 grocery chains, Ipsos found H-E-B the top brand fulfilling online orders through pickup.
Based in San Antonio, the grocery store chain earned the top spot on account of its in-stock availability, ability to schedule pickup times, and good instructions on order pickup.
Additionally, high accuracy levels, minimum or no fees, and excellent communication have helped H-E-B lead the category. Other brands such as Publix and Aldi have earned the other rankings in this category.
Chipotle Takes the Top Spot Among Food & Beverage Brands
Chipotle has been ranked the best of all food and beverage brands. It is because of its straightforward ordering process and ease of use. Besides, easy-to-find pickup locations constitute another reason for Chipotle’s success.
Panda Express ranked second, followed by Subway.
About H-E-B
H-E-B Grocery Company, LP is a privately held supermarket chain based in San Antonio, Texas. It has over 340 stores across Texas, along with northeast Mexico. The chain was founded in 1905. It sells various products that include dairy, bakery, frozen foods, seafood, pharmacy, snacks, and many others.
The brand also runs H-E-B Curbside. Click here to know more about it, and to know more about H-E-B, click here.
About Ipsos
Headquartered in Paris, Ipsos Group SA is a global market research and consulting firm. The company provides insights into consumers’ opinions, actions, and motivations, employees, citizens, etc. It was founded in 1975.
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